Hi Keith Boos, We wanted you to know what a fantastic job your team did today. The crew was incredibly thorough and knowledgeable in their work and efforts. They were professional, kind and shared numerous insights and valuable information about the situation and our house. We feel so good about the state of our basement, its cleanliness and safety. Relative to the previous contractor, it was a whole new level of professionalism and quality. We also very much appreciate your personal approach to our situation. You sussed out the challenges and provided a very reasonable and fair proposal. Jerri was particularly impressed that you came back and checked out the work to ensure complete satisfaction and that things were moving forward. She felt that everyone from you, to the team, including the folks that coordinated the appointments (Kaylin Stine and Christine Burgess) were beyond stellar. Please, please let everyone know of our respect and gratitude. Good service seems to be fleeting in today’s world – the entire SERVPRO team proves it’s still alive! I suspect there is a great deal of pride in your group -  there should be – it shows.

Strong communication on a minute to minute basis. Fast response from the initial phone call. Really impressed with the discipline and structure of the labor work force

My thanks to each person who came to my home and helped. All were courteous and worked (so hard) to make sure I was pleased with the projects at hand.

Hard-working and dedicated to doing a good job!

I was very, very pleased. Keep up the great work...The young men were very helpful and pleasant. I would definitely have them come again!

Fantastic job. Top notch employees. I have never worked with a better group of employees.

I would be happy and delighted to recommend your young gentleman in this business. They get a 10 in every situation!