The Water Damage Restoration Process

Don't Handle Your Water Damage Alone, Call the Professionals!

You may think that handling your water damage yourself will save you money and time, however, it's never the wise choice. Here are some reasons why it's always better to call the professionals at SERVPRO of Chesterfield.

  • The Right Tools - our water damage technicians come prepared with water extractors, air-movers, and dehumidifiers that are used to properly soak up the water and circulate the air around to speed up evaporation time.
  • Efficient and Fast Work - it's extremely important to act fast when your home is exposed to water damage. The structure and wooden floors are at risk if a crew of technicians don't respond quickly with the manpower and tools to get the water out and inspect the home for additional moisture.
  • Your Health and Safety - water damage caused by rain water and flooding will contain toxins, harmful bacteria and chemicals that could affect your family's health. The professionals will take care of the problem with the proper skills and knowledge to safely remove the water without exposure to these harmful toxins.

Always call SERVPRO of Chesterfield to handle your water damage so you and your family can stay safe and get back into your home quickly!

Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.