What to Do if Tenant Finds Mold In Their Apartment

7/8/2021 (Permalink)

If given the right conditions, mold can form and quickly spread inside a tenants apartment without much notice. High humidity, leaking pipes, or unattended water damage leaves perfect conditions for mold to form and spread, which will scare and upset your tenant. It’s so important to act right away if your tenant informs you that there is a mold issue. Follow these steps to ensure you are doing everything you can to address the problem:

Steps To Address Mold Issue 

1. Tell Tenant to Call Insurance Company to See What’s Covered: Mold removal is only covered when the source of the mold is covered in the renter’s insurance policy, such as water damage. Standard insurance policies protect you from water damage caused by sudden and accidental incidents, such as a burst pipe or an overflow resulting from a malfunctioning AC unit.
2. Take photos of the Affected Areas: having a record of the mold issue is important and can help if insurance claim situations
3. Contact SERVPRO to Perform Mold Remediation: Our team can locate the source of the issue and take all necessary steps to fix the moisture or water damage issue and remove all areas affected with growth.
4. Move the tenant to another location while cleanup is performed. Sometimes a tenant needs to be relocated so the necessary work can happen to remediate and remove mold. Their belongings could also be affected and SERVPRO has the ability to collect and clean mold affected items.

If you have mold issues in your building, the best thing to do is act fast and call SERVPRO of Chesterfield and SERVPRO of Tri-Cities, Plus at 804-378-2323.